The Protea Hotel Gold Reef City is located in close proximity to the Gold Reef City theme park. Close to the hotel one will also find the Apartheid Museum and the Underground Mine Tour. The center of the city is roughly 3 miles from the Protea Hotel Gold Reef City. The Johannesburg International Airport is located approximately 30 minutes from the Protea Hotel Gold Reef City.

The Protea Hotel Gold Reef City features a total of 74 rooms. They are decorated after the Victorian fashion. The rooms are provided with coffee and tea makers, direct-dial telephone service, safes and cable television service. The bathrooms are provided with hairdryers and fitted with showers.

The Protea Hotel Gold Reef City has a multilingual staff who can help guests book tours and navigate the city. The front desk is open 24-hours per day. There is wireless Internet access available throughout the hotel. There is a restaurant onsite and a bar where guests can enjoy a drink. The restaurant has vegetarian options. The hotel serves a complimentary breakfast every morning.